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Training Courses Home / Get Trained / Training Courses / WSH Course < Back to All Training Courses Comply with Workplace Safety and Health Policies and Procedures Course Overview This course is designed to provide participants with a comprehensive understanding of workplace safety and health regulations, policies, and procedures. This course emphasizes the importance of maintaining a safe and healthy work environment and equips participants with the necessary knowledge and skills to comply with relevant laws and regulations. In today's rapidly changing work environment, safety and health concerns are of paramount importance. Employers are legally obligated to provide a safe workplace, and employees have a responsibility to follow safety protocols and procedures to mitigate potential hazards. This course ensures that participants are well-informed about their responsibilities in maintaining a safe work environment. Who Should Attend This course is tailored for workers who wish to gain a clear understanding of their responsibilities under the WSH Act and develop fundamental skill sets, including hazard identification and compliance with organization risk control procedures. Course Outline • Importance of WSH • Organisational reporting procedures for WSH • Follow WSH Practice • Common risk and Hazards involved • Identify unsafe act and conditions • WSH control measures • Report to supervisor unsafe acts or conditions Course Duration 8 Hours (inclusive of 45 mins Assessment) Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Trainer: Trainee Ratio 1:16 Attendance Requirement Participants are to meet at least 75% attendance to be competent Mode of Training Classroom Assessment Oral questioning and Role Play Assessment Requirement Able to answer 10 oral questions and perform role play with steps. Completion Requirements Participants need to meet the assessment and attendance requirement to be deemed competent Entry Requirements Be able to listen, read, speak and write English Certification Statement of Attainment (SOA) Course Fee S$175 excluding GST Payment Information PayNow to EXCELTEC PROPERTY MANAGEMENT PTE LTD UEN: 199708207E TSC Code EVS-WSH-1006-1.1 Training Grant Available Funding Validty Period Pending for approval Refund Policy https://edcoretms.com/Exceltec/uploads/Refund%20Policy.pdf Register

Training Courses Home / Get Trained / Training Courses / Certificate in Basic Domestic Plumbing < Back to All Training Courses Certificate in Basic Domestic Plumbing Course Overview The Certificate in Basic Domestic Plumbing is meticulously crafted to equip participants with foundational knowledge and hands-on skills essential for understanding and managing domestic plumbing systems effectively. This comprehensive course delves into essential concepts, techniques, and safety protocols, empowering individuals to confidently tackle common plumbing issues such as small leakages and simple fixture repairs independently. By mastering these skills, participants not only gain the ability to save on plumbing costs but also contribute to maintaining a well-functioning home environment. Furthermore, this course enlightens homeowners on relevant legislation, enabling them to make informed decisions regarding plumbing maintenance and upgrades. Through a blend of theoretical understanding and practical application, participants emerge equipped with the expertise needed to navigate and optimize their domestic plumbing systems with confidence and efficiency. Who Should Attend The Certificate in Basic Domestic Plumbing is ideally suited for: 1. Homeowners 2. Renters 3. Maintenance Staff 4. DIY Enthusiasts 5. Those Considering a Career in Plumbing Course Outline • Types of Blockages in the sanitary and sewer system • Basic tools for Domestic plumbing maintenance • Role & Responsibilities of a house owner. • Types of Water supply System • Types of Water Fittings & water closets and Bathroom fitouts • Basic Sanitary & Plumbing Desian and Drawings • FAQs Course Duration 10 Hours (inclusive of 45 mins Assessment) Training Days Weekdays or Weekends Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Trainer: Trainee Ratio 1:16 Attendance Requirement Participants to meet at least 75% attendance to receive certificate Mode of Training Classroom and Practical Assessment Oral questioning and Role Play Assessment Requirement Able to answer at least 8 oral question and able to perform role play with steps. Completion Requirements Participants to meet at least 75% attendance to receive certificate Entry Requirements Be able to listen, read, speak and write English Certification Certificate of Competency (CoC) Course Fee S$300 (excluding GST) Payment Information PayNow TSC Code XCTD-CBDP-01 Training Grant Pending for approval Funding Validity Period Pending for approval Refund Policy https://edcoretms.com/Exceltec/uploads/Refund%20Policy.pdf Register

XC Home Privacy Policy 1. Introduction XC Home, your 24/7 Digital MA, is available on your mobile phone. With XC Home you will be able to know what are the facilities available in your estate, their house rule, and book facility with the option of paying in-app. Received e-notices, meeting minutes, and many more. Users will be able to download/upload the application form via the app. XC HOME is also equipped with a "digital concierge" that has listings of essential services that may come in handy. New to the estate, Owner/tenant? Welcome to XC Home, your 24/7, 365 Digital MA, and Concierge service. Site information, directory, operation hours, house rules, by law, applications form for season parking, access cards, renovation, moving in/out and essential services contacts are all at your fingertips. XC Home is a close community and only allows Uses of the site to gain access. We endeavour to provide a safe and best user experience for users within the estate while using the app. The XC Home mobile application (“App”) is owned and operated by Exceltec Property Management Pte. Ltd. (collectively “XC Home”, “Exceltec”, “we”, “us”, “our”). This Policy applies to you if you access or use this App, or download, install or use the App. This Terms of Service explains how we handle the information collected and received in the course of your usage of the app. 2. What is Personal Data i) “Personal Data” refers to any data, whether true or not, about an individual who can be identified from that data ii) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time. The Personal Data Protection Act (PDPA) governs the way in the collection, use, and disclosure of personal data by organisations for legitimate business purposes. The existence of PDPA is to protect and safeguard personal data from misuse and to maintain individuals’ trust in organisations that manage their data. By signing on, and logging in as a user for XC home, you consent to authorise the collection, storage, and use, of data by us and our partners, solely for performing transactions within the app. and/or any other entities which, may be involved in the provision of contents, services, and applications or are in any way whatsoever be involved in the Application. Logging on to the Application, any data or information that You provide to us as part of the XC Home account sign-up journey, users agree to give consent for XC Home to collect and use their data as per this Terms of Service and privacy policy. The XC Home platform practices the opt-in methodology when it comes to user registration and personal data collection. All personal data is submitted by users during the sign-up process. In compliance with PDPA XC Home will not sell or share your personal information with 3rd party without your consent. 3. Information and Personal data we collect for login As part of the XC Home account registration process, the new user submits the following; 1. First Name 2. Last Name 3. Mobile Number 4. Email 5. Block Number 6. Unit Number 4. Access to personal data Exceltec employees who are assigned to manage the estate concerned are authorized employees who need and have access to data relating to the estate in the course of his/her duties and responsibility. It is an explicit declaration by every Exceltec employee in the Letter of Appointment, that the employee agrees to observe and undertake confidentiality of all information and data that comes into his/her possession in the course of his/her official duties. 5. Who We Share Your Information With? i) We may share the information with our partners to complete the following transactions such as facilities booking, submitting applications, and other feedback or support services. ii) We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Services or the rights, property, or personal safety of any person, in accordance with PDPA. 6. Protecting Your Information Protecting your information is paramount to us. We have security, and access control measures in place to protect against the loss, misuse, and alteration of the information under our control. We adopt the industry best practice and standards to protect the information transmitted/stored over the Internet. Sensitive information is encrypted using secure socket layer technology (SSL). User password with minimum 8 digit Upper/Lower case, alphanumeric, special character, to log into the App. Based on our best knowledge and intent, no method of data transmission over the Internet, or method of electronic storage, is 100% secure. We adopt the industry best practice to protect your information, but we will not be able to guarantee its absolute security. You undertake to safeguard your login credentials, username, password, and order details and not make them available to unauthorised third parties. We cannot assume any liability for misuse of your login username and password. We will keep your information for as long as your account is active. If you so choose that you no longer want XC Home to use your information to provide you with information and services, you can opt to close your account. We seek your understanding to do your part to protect against unauthorised access to your Account and information by choosing your password carefully and keeping your password and Account secure by signing out of the app after using our Services 7. Changes to this Terms of Service We reserve the right to make any changes to this Privacy Policy at any moment. A notice will be posted up on XC Home’s notice board if there is any substantial change. You are required to review the new terms of services. Continuing to use XC Home constitutes your acceptance of the updated Terms of Service. 8. Third-Party Sites and Resources XC Home may provide links to external and third-party resources, products, services, advertisements, or websites from time to time. We have no control and we held no responsibility for those linked sites. You are best advised to review the terms and conditions of these external sites before disclosing any of your personal information. We reserve the right to edit, add, or delete any agents/vendors without prior notice. Any engagement for services with external or Third-Party agents/vendors is purely between the user and the agent/vendor is at Your sole discretion and risk. We shall not be held liable for any claim from the user arising out of or in connection with Your access to and use of the Third-Party Services. 9. Governing Law This Terms of Service shall be governed by and construed following the laws of the Republic of Singapore. Any disputes arising from this Terms of Service shall be referred to the courts of the Republic of Singapore and the said courts shall have exclusive jurisdiction over such disputes. Effective: 09 June 2022

Our People Home / Our People Our Executive Team The strength of Exceltec stems from its people. Our executive leadership team brings a wealth of experience from diverse fields. Our Leadership Koh Hock Seng, BBM Managing D irector Exceltec Group of Companies As the Managing Director and Founder of Exceltec Group of Companies, Mr Koh is a true visionary who has played a significant role in driving the organisation's overall business strategy and direction. Thanks to his exceptional leadership and guidance, Exceltec has enjoyed tremendous success and growth and has emerged as a major player in the highly competitive Property and Facilities Management Industry. Mr Koh's commitment to excellence and his unwavering dedication to providing top-notch services to clients has been instrumental in Exceltec's success, and he continues to be a driving force behind the company's ongoing growth and success.

M&E Technician (Building / Facilities) Responsibilities Perform preventive maintenance and routine servicing on M&E building facilities(Aircon, AHU, FCU, Cooling tower, electrical, wiring, plumbing etc) Supervise contractors to ensure scheduled works are carried out according to the maintenance program and that contract services are delivered according to specifications and contractual terms and conditions. Monitor and carry out daily routine checks on operations of building facilities (e.g.M&E, building services) in accordance with Employer requirements, including reading and recording of utilities meters. Attend to all service requests such as changing faulty lightings, ceiling boards, painting and other repair works on premises Assist other duties assigned by Manager or Property Executive from time to time Responsibilities NITEC in Mechanical/ Electrical/ Electronic/ Aircon Engineering 3 years of Facilities / Property Management and Maintenance experience Valid Class 3 Driving Licenses Only Singaporeans may apply. Job Posted 16 February 2021 Application Status Open 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 ... 100 Abdul Jalil Deputy Director Know More

Property & Asset Management Home / Services / Property & Asset Management Exceltec’s Property and Asset Management Department is dedicated to delivering top-notch property management services to strata-titled properties. We leverage over 25 years of expertise to deploy resources optimally, working efficiently and effectively to ensure our clients receive an exceptional Managing Agent experience. Our extensive portfolio includes a diverse range of property types, such as Condominiums, Industrial Buildings, Commercial Complexes, and Shopping Centres. With Exceltec's Property and Asset Management Department, clients can rest assured that their properties are managed with the utmost care and professionalism. We provide a full suite of property related services under our specialisation in property management, asset management and project management. Our multi-disciplinary team of professionals are committed to providing our clients with a wide spectrum of building solutions, customised to client’s expectation. Our scope of services includes but not limited to the following: Conduct pre-conditional surveys/audits of common properties, facilities and systems for continual sustainability and enhancement of the facilities/system audited. Proactively procure cost-effective and value-added services for the Management Corporation to achieve optimal results including but not limited to redesigning work specifications for onsite services and retrofitting or modifying building systems to enhance productivity and functionality. To exercise and perform any powers, duties or functions delegated to the Managing Agent by the Management Corporation under the Act. Formulation and implementation of prudent financial operating procedures. Provision of facilities booking App, feedback QR Code, online payments to enhance the productivity and efficiency of the building management systems. Conduct energy audit to promote optimal energy consumption and conservation. As an accredited strata firm under the accreditation scheme regulated by the Building & Construction Authority (BCA) under the auspices of the Association of Strata Managers, we strive to promote best professional practices in the provision of our services to our clients.

XC CMMS User Account Deletion Below describes how user can request to have their user account deleted from the system and how account deletion is being managed. User deletion request in two steps: Step 1 - From XC Home App, go to the bottom menu, select ‘More ’ and select ‘Delete Account ’ Step 2 – Select ‘Confirm ’ to initiate request to have account deleted. Step 1 Step 2 The deletion request will be received by HQ Administrator, who will proceed to terminate the user account. For control purposes, site staff are not given access to delete users. Data deletion will include the removal of user personal information such as name, contact number and email address. User submissions from the past, such as facility booking requests, estate application forms and feedback forms, will also be removed. We ensure that all data relating to the user will be deleted from the system. Upon deletion, user data is retained in the system for additional 45 days before being completely purged from the system. There are no reports in our system that allow anyone, including the HQ Administrator, to extract or download user(s) details.

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Support Services Home / Services / Support Services 24 HRS Mobile Team & Call Centre Fire Safety Management MEP Engineering Technology & Solutions 24 HRS Mobile Team & Call Centre Exceltec enables our clients a peace of mind through our in-house 24 hour mobile team and call centre. Our fleet of 15 vehicles covers over 170 projects situated throughout Singapore providing emergency Mechanical, Electrical & Plumbing (MEP) coverage to all our clients. Report Emergency via 24/7 Hotline Help-desk receives and routes nearest mobile team Mobile team dispatched to solve emergency Our goal is to ensure that any downtime is kept to a minimum. Our 24 hour mobile team is available around the clock to provide the highest level of support services in the unlikely event of a breakdown. Remote Maintenance Mobile Team (RMMT) On-Demand Technical Team Fire Safety Management As a provider of comprehensive integrated facilities management, Exceltec is able to provide professional Fire Safety Management (FSM) services. Our team of qualified FSMs are registered with the Singapore Civil Defence Force (SCDF) and are members of the Fire Safety Manager Association of Singapore (FSMAS), assuring clients adherence to SCDF Fire Safety Regulations and Practices. Fire Safety Management Fire Evacuation Plan (FEP) Provision of FSM Professionals Fire Safety System Maintenance Co-ordination with SCDF Company Emergency Response Team (CERT) Fire Drill and Table-Top Exercises Fire Safety Audits and Inspections MEP Engineering Exceltec is able to provide professional MEP Engineering as a support service to our Clients. Our fully qualified in-house teams are capable of building, installing, amending, altering and maintaining building MEP systems. Our capabilities are built around providing feasible and economically viable designs, tailored to Client’s objectives and budgets. Mechanical Engineering ACMV Maintenance Electrical Engineering Feasibility Studies Plumbing & Sanitary Cost Estimation Customer Satisfaction Guaranteed Your satisfaction is our top priority, and we work hard to deliver service of which we are proud. We are always prepared to meet any requirements and will complete the tasks you request in a timely manner, with attention to detail and precision, and at a reasonable price. Can't find what you're looking for? Get in touch with one of our professionals Contact Us

Training Courses Home / Get Trained / Training Courses / Fire Warden Course < Back to All Training Courses Fire Warden Course Course Overview The Fire Warden Training Course is designed to equip participants with the knowledge, skills, and confidence required to fulfill the critical role of a fire warden within the workplace. This comprehensive program covers essential fire safety principles, emergency response procedures, and fire prevention strategies, empowering participants to effectively identify and mitigate fire risks and ensure the safety of building occupants. Who Should Attend The Certificate in Fire Warden Course is ideally suited for: 1. Designated Fire Warden 2. WSH Officers 3. Fire Safety Managers 4. Facility/ Building Managers 5. Human Resources Personnel 6. Security Personnel 7. Building Occupants Course Outline • Fire Science and Behaviour • Fire Safety Legislation and Regulation • Role and Responsibilities of Fire Wardens • Fire Prevention Strategies • Emergency Evacuation Planning • Fire Safety Equipment and Systems • Communication and Leadership Skills • Fire Drill and Exercise Planning • Usage of Fire Extinguisher Course Duration 8 Hours Training Days Weekdays or Weekends Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Trainer: Trainee Ratio 1:16 Attendance Requirement Participants to meet at least 75% attendance to receive certificate Mode of Training Classroom & Role Play Assessment No Assessment Assessment Requirement No Requirement Completion Requirements Participants to meet at least 75% attendance to receive certificate Entry Requirements Be able to listen, read, speak and write English Certification Certificate of Completion (CoC) Course Fee S$160 (excluding GST) Payment Information PayNow TSC Code XCTD-FWC-01 Training Grant No Training Grant Refund Policy https://edcoretms.com/Exceltec/uploads/Refund%20Policy.pdf Register

XC CMMS Privacy Policy The XC CMMS mobile application (“App”) is owned and managed by Exceltec Property Management Pte Ltd (collectively “XC CMMS”, “CMMS”, “Exceltec”, “we”, “us”, “our”). This Policy applies to you if you access and use this App, or download, install and use the App. This Terms of Service explains how we handle the information collected and received during your usage of the app. Information We Collect and Receive 1. What is Personal Data i) “Personal Data” refers to any data, whether true or not, about an individual who can be identified from that data ii) From that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time. The Personal Data Protection Act (PDPA) governs the way in the collection, use, and disclosure of personal data by organisations for legitimate business purposes. The existence of PDPA is to protect and safeguard personal data from misuse and to maintain individuals’ trust in organisations that manage their data. By signing on, and logging in as a user for XC CMMS, you consent to authorise the collection, storage, and use, of data by us and our partners, solely for performing transactions within the app. and/or any other entities which, may be involved in the provision of contents, services, and applications or are in any way whatsoever be involved in the Application. By logging on to the Application, any data or information that You provide to us as part of the XC CMMS account sign-up journey, users agree to give consent for XC CMMS to collect and use their data as per this Terms of Service and privacy policy. The XC CMMS platform practices the opt-in methodology when it comes to user registration and personal data collection. All personal data is submitted by users during the sign-up process. In compliance with PDPA, XC CMMS will not sell or share your personal information with 3rd party without your consent. 2. Information and Personal Data We Collect for Login XC CMMS may also collect and receive the following information: Personal data for account creation information. Users may provide information such as first name, last name, an email address, phone number, and photo to create an account. Services usage information. This is information about how you are accessing and using the Services, which may include administrative and support communications with us. Log data. When you use the CMMS, our servers automatically record information when you are using it. This log data may include your Internet Protocol address, your browser type and settings, the date and time of your use of the Services, information about your browser configuration and plug-ins, language preferences, and cookie data. Device information. We may collect information about the device you are using the Services on, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. 3. Access to personal data Exceltec employees who are assigned to manage the estate concerned are authorised employees who need and have access to data relating to the estate in the course of his/her duties and responsibility. It is an explicit declaration by every Exceltec employee in the Letter of Appointment, that the employee agrees to observe and undertake confidentiality of all information and data that comes into his/her possession in the course of his/her official duties. 4. Protecting Your Information Protecting your information is paramount to us. We have security, and access control measures in place to protect against the loss, misuse, and alteration of the information under our control. We adopt the industry best practice and standards to protect the information transmitted/stored over the Internet. Sensitive information is encrypted using secure socket layer technology (SSL). User password with minimum 8 digit Upper/Lower case, alphanumeric, special character, to log into the App. Based on our best knowledge and intent, no method of data transmission over the Internet, or method of electronic storage, is 100% secure. We adopt the industry best practice to protect your information, but we will not be able to guarantee its absolute security. You undertake to safeguard your login credentials, username, password, and order details and not make them available to unauthorised third parties. We cannot assume any liability for misuse of your login username and password. We will keep your information for as long as your account is active. If you so choose that you no longer want XC CMMS to use your information to provide you with information and services, you can opt to close your account. We seek your understanding to do your part to protect against unauthorised access to your Account and information by choosing your password carefully and keeping your password and Account secure by signing out of the app after using our Services. 5. Governing Law This Terms of Service shall be governed by and construed following the laws of the Republic of Singapore. Any disputes arising from this Terms of Service shall be referred to the courts of the Republic of Singapore and the said courts shall have exclusive jurisdiction over such disputes. How We Use Your Information We use your information to provide and improve the Services. 1. Customer Data CMMS may access and use Customer Data as reasonably necessary and in accordance with Customer’s instructions to (a) provide, maintain and improve the Services; (b) to prevent or address service, security, technical issues or at a Customer’s request in connection with customer support matters; (c) as required by and (d) as set forth in our agreement with the Customer or as expressly permitted in writing by the Customer. 2. Other information We use other kinds of information in providing the Services. Specifically: To understand and improve our Services. We carry out research and analyse trends to better understand how users are using the Services and improve them. Responding to your requests. If you contact us with a problem or question, we will use your information to respond accordingly. Sending emails and CMMS messages. We may send you Service and administrative emails and messages. We may also contact you to inform you about changes in our Services, our Service offerings, and important service-related notices, such as security and fraud notices. These emails and messages are considered part of the Services and you may not opt-out of them. In addition, we sometimes send SMS, notifications and emails about new product features or other news about CMMS. You can opt out of these at any time. Investigating and preventing bad stuff from happening. We work hard to keep the Services secure and to prevent abuse and fraud. This policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable user or Customer of the Services. 3. Who We Share Your Information With? (i) We may share the information with our partners and/or service providers to complete the following transactions such as fault reporting, maintenance-related services and other feedback or support services. (ii) We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Services or the rights, property, or personal safety of any person, in accordance with PDPA. Changes to this Terms of Service & Privacy Policy We reserve the right to make changes to this Privacy Policy at any moment. A notice will be posted if there is any substantial change. You are required to review the new terms of services. If you continue to use the XC CMMS after those changes are in effect, you agree to the revised terms and policy. Version 1.01 5 January 2023

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