Support Services
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24 HRS Mobile Team & Call Centre
Exceltec enables our clients a peace of mind through our in-house 24 hour mobile team and call centre. Our fleet of 15 vehicles covers over 170 projects situated throughout Singapore providing emergency Mechanical, Electrical & Plumbing (MEP) coverage to all our clients.
Report Emergency via 24/7 Hotline
Help-desk receives and routes nearest mobile team
Mobile team dispatched to solve emergency
Our goal is to ensure that any downtime is kept to a minimum. Our 24 hour mobile team is available around the clock to provide the highest level of support services in the unlikely event of a breakdown.
Remote Maintenance Mobile Team (RMMT)
On-Demand Technical Team
Fire Safety Management
As a provider of comprehensive integrated facilities management, Exceltec is able to provide professional Fire Safety Management (FSM) services. Our team of qualified FSMs are registered with the Singapore Civil Defence Force (SCDF) and are members of the Fire Safety Manager Association of Singapore (FSMAS), assuring clients adherence to SCDF Fire Safety Regulations and Practices.
Fire Safety Management
Fire Evacuation Plan (FEP)
Provision of FSM Professionals
Fire Safety System Maintenance
Co-ordination with SCDF
Company Emergency
Response Team (CERT)
Fire Drill and Table-Top Exercises
Fire Safety Audits and Inspections
MEP Engineering
Exceltec is able to provide professional MEP Engineering as a support service to our Clients. Our fully qualified in-house teams are capable of building, installing, amending, altering and maintaining building MEP systems. Our capabilities are built around providing feasible and economically viable designs, tailored to Client’s objectives and budgets.
Mechanical Engineering
ACMV Maintenance
Electrical Engineering
Feasibility Studies
Plumbing & Sanitary
Cost Estimation
Customer Satisfaction Guaranteed
Your satisfaction is our top priority, and we work hard to deliver service of which we are proud. We are always prepared to meet any requirements and will complete the tasks you request in a timely manner, with attention to detail and precision, and at a reasonable price.
