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CSR & Events Home / CSR & Events Corporate Social Responsibility Exceltec strongly believes in giving back to the society. Beyond regular monetary donations, we have provided our property and facilities management services to charitable organizations at cost. Exceltec will continue its Corporate Voluntarism activities to organize community projects and participation in community services to continue our legacy of contributing back to the community. "Being truly successful means bringing positive impact to the community, society and the world in general." Mr Koh Hock Seng, BBM Managing Director Events Throughout each year, Exceltec management has taken the opportunities to communicate the key goals and objectives of the year and reiterate our vision and mission to all staff. Due to the constraints set by the pandemic, Exceltec was not able to organise mass events these few years. Nonetheless, we continued to organise smaller-scale get-together sessions for our staff, mini-celebrations as well as other activities. These events also serve as an opportunity for us to express our gratitude towards our staff. Curtain Raiser Football Game with the Ministry of Education E2i-SIFMA Career Fair Get-Together Lunch Session with Site Teams Exceltec Appreciation Day 2021 Inter-Departmental Challenge 2021 Community Assistance to COMNET@Sing Ming Garden Community Service to Senior Citizens In-house Training Exceltec Year End Party 2022 Go Hike Go Bond Go Clean 2022 Monthly Good Job Award to Staff Other Events and Activities

Join Our Team Home / Careers Our biggest asset is our people and we are always on the lookout for exceptional talents to help us grow. As an established Property and Facilities Management company, we offer a rewarding and fulfilling career for our employees. View our current vacancies in the list below. If you are unable to find a job role that meets your criteria, please send us a copy of your CV and we will keep your details in the system for suitable vacancies in the future. Please view our Career opportunities via the MyCareersFuture portal .

Terms & Conditions Home / Terms & Conditions 1. Information About Us 1.1. www.exceltec.com.sg is a site operated by Exceltec Property Management Pte Ltd. We are registered in Singapore with the Unique Entity Number (UEN) 199708207E and registered office at 2 Jurong East Street 21, #05-05 IMM Building, Singapore 609601. 2. Service Availability 2.1. Our site is only intended for use by people residing, businesses, and companies in Singapore ("the Serviced Country"). We do not accept orders from individuals outside of the Serviced Country. 3. Your Status 3.1. By placing an order through our site or on the telephone, you warrant that: 3.1.1. You are legally capable of entering into binding contracts; 3.1.2. You are resident in the Serviced Country. 4. How the Contract is formed between You and Us 4.1. After placing an online order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All telephone and online orders are subject to acceptance by us, and we will confirm such acceptance to you either during our telephone conversation or email. The contract between us (“the Contract”) will only be formed when we deliver the items to you. 4.2. Subject to actual stock availability, item orders may be replaced with alternatives subject to a verbal or written confirmation from you. For items that cannot be replaced, we will contact you to give you the option to cancel. If payment has been made, you will be refunded of the amount paid. 4.3. All orders placed online will be fulfilled within 10 business days unless otherwise advised. Business days exclude Saturdays, Sundays and Public Holidays. 4.4. You are obliged to make payment in FULL by the payment option you select when you check out your orders. 4.5. Each batch of goods may differ due to manufacturing constraints. In the event that you are not satisfied with any products, you may return to us within 7 days after delivery. The Product must be unused in its Original condition and it must not be a pre-order product. Please refer to our refund policy stated under "Our Refunds Policy". 5. Our Status 5.1. We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that the products you purchase from companies to whose websites we have provided a link, will be of satisfactory quality. 6. Price and Payment 6.1. The price of any Products will be as quoted on our site from time to time, except in cases of obvious error. 6.2. Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we might, at our discretion, decide to honour the lower (incorrect) price or either contact you for instructions before dispatching the Product or reject your order and notify you of such rejection. 6.3. We are under no obligation to provide the Product to you at the incorrect (lower) price even after we have provided you with an email confirmation. 7. Our Refunds Policy 7.1. When you return a Product to us (for instance, because you have canceled the Contract between us, or have notified us that you do not agree to any change in these Terms and Conditions or in any of our Policies, or because you claim that the Product is defective, or you are not satisfied with the Product), we will examine the returned Product. Provided we are satisfied with the condition of the Product following our examination, we will either replace the item (if returned owing to a defect) or provide you with a refund. If you have requested a refund, we will usually refund any money received from you using the same method originally used to pay. We will process the refund as soon as possible. 7.2. Products returned by you because of a defect or within the seven-day cooling-off period will be refunded after delivery costs have been deducted. 7.3. A claim by you that the quantity of the Products delivered falls short of the quantity ordered shall be notified to us within 2 days from the date of delivery. If you do not notify us accordingly, we shall have no liability in respect of such shortfall and you shall be bound to pay the price as if the Products had been delivered in accordance with the Contract. 7.4. The cost of return transportation is at your expense. 8. Our Liability 8.1. We warrant to you that any Product purchased from us through our site is of satisfactory quality. 8.2. Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product. 8.3. Unless otherwise stated, all products’ warranty will be covered by the respective brand owner. 9. Notices 9.1. All notices given by you to us must be given to Exceltec Property Management Pte Ltd at 2 Jurong East Street 21, #05-05 IMM Building, Singapore 609601. We may give notice to you either via an e-mail or the postal address that you provided to us when placing an order. 10. Events Outside our Control 10.1. We will not be liable or responsible for any failure to perform or delay in performance of any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”). 10.2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: 10.2.1. strikes, lock-outs or other industrial action; 10.2.2. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; 10.2.3. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disasters; 10.2.4. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; 10.2.5. impossibility of the use of public or private telecommunications networks; or 10.2.6. the acts, decrees, legislation, regulations or restrictions of any government. 10.3. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event. 11. Waiver 11.1. If we fail, at any time during the term of a Contract, to insist upon the strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. 11.2. A waiver by us of any default shall not constitute a waiver of any subsequent default. 11.3. No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing. 12. Severability 12.1. If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. 13. Entire Agreement 13.1. These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. 13.2. We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions. 13.3. Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions. 14. Our Right to Vary these Terms and Conditions 14.1. We have the right to revise and amend these Terms and Conditions from time to time. 14.2. You will be subject to the Policies and Terms and Conditions in force at the time that you order Products from us, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those Policies or these Terms and Conditions before we provide you with the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions unless you notify us to the contrary within seven working days of receipt by you of the Products). 15. Law and Jurisdiction 15.1. Contracts for the purchase of Products through our site will be governed by the Law of Singapore. Any dispute arising from or related to such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.

Training Courses Home / Get Trained / Training Courses / Basic Traffic Controller Course < Back to All Training Courses Basic Traffic Controller Course Course Overview The Basic Traffic Controller Training course is meticulously designed to provide participants with essential knowledge and skills required to effectively manage and control traffic flow in various settings. This comprehensive course covers fundamental concepts, regulations, and best practices in traffic management, equipping participants with the necessary competencies to ensure safety for both road users and workers. Who Should Attend The Basic Traffic Controller Course is ideally suited for: 1. Traffic Controllers 2. Construction workers 3. Utility workers 4. Event Staff 5. Security personnel 6. Individuals employment roles involving traffic management Course Outline • Introduction to Traffic Control • Relevant Traffic Laws and Regulations • Road Safety Procedures • Traffic Control Devices • Communication Skills • Best Practices and Code of Practice • Case Studies Course Duration 4 Hours (inclusive of 30 mins Assessment) Training Days Weekdays or Weekends Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Or At client preferred location Trainer: Trainee Ratio 1:20 Attendance Requirement Participants to meet at least 75% attendance to receive certificate Mode of Training Classroom and Practical Assessment Multiple Choice Questions Assessment Requirement To attain a minimum score of 60% accuracy on the multiple-choice questions. Completion Requirements Participants to meet at least 75% attendance to receive certificate Entry Requirements Be able to listen, read, speak and write English Certification Certificate of Competency (CoC) Course Fee S$110 (excluding GST) Payment Information PayNow TSC Code XCTD-BTCC-01 Register

Training Courses Home / Get Trained / Training Courses / Basic Traffic Supervisor Course < Back to All Training Courses Basic Traffic Supervisor Course Course Overview The Basic Traffic Supervisor Course is thoughtfully crafted to provide participants with vital knowledge and skills vital for overseeing traffic operations and upholding road safety standards. This comprehensive program encompasses key areas crucial for effective traffic supervision, such as understanding traffic management principles, mastering traffic control devices, navigating regulatory requirements, and honing communication strategies essential for effective coordination on the roadways. Who Should Attend The Basic Traffic Supervisor Course is ideally suited for: 1. Traffic Supervisors 2. Transportation and Logistics Professionals 3. WSH personnel 4. Emergency Responders Course Outline • Traffic Management Principles • Traffic Control Devices • Regulatory Requirements • Effective Communication • Incident Management • Case Studies Course Duration 4 Hours (inclusive of 30 mins Assessment) Training Days Weekdays or Weekends Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Or At client preferred location Trainer: Trainee Ratio 1:16 Attendance Requirement Participants to meet at least 75% attendance to receive certificate Mode of Training Classroom and Practical Assessment Multiple Choice Questions Assessment Requirement To attain a minimum score of 80% accuracy on the multiple-choice questions. Completion Requirements Participants to meet at least 75% attendance to receive certificate Entry Requirements Be able to listen, read, speak and write English Certification Certificate of Competency (CoC) Course Fee S$220 (excluding GST) Payment Information PayNow TSC Code XCTD-BTSC-01 Register

XC CMMS User Account Deletion Below describes how user can request to have their user account deleted from the system and how account deletion is being managed. User deletion request in two steps: Step 1 - From XC Home App, go to the bottom menu, select ‘More ’ and select ‘Delete Account ’ Step 2 – Select ‘Confirm ’ to initiate request to have account deleted. Step 1 Step 2 The deletion request will be received by HQ Administrator, who will proceed to terminate the user account. For control purposes, site staff are not given access to delete users. Data deletion will include the removal of user personal information such as name, contact number and email address. User submissions from the past, such as facility booking requests, estate application forms and feedback forms, will also be removed. We ensure that all data relating to the user will be deleted from the system. Upon deletion, user data is retained in the system for additional 45 days before being completely purged from the system. There are no reports in our system that allow anyone, including the HQ Administrator, to extract or download user(s) details.

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Environmental & Cleaning Services Home / Services / Environmental & Cleaning Services Exceltec's specialized teams enable us to provide a comprehensive range of environmental and cleaning services with the highest quality of service delivery. Our teams are equipped with modern equipment and innovative ideas to ensure that we meet our customers' service scope and requirements. Exceltec has recently adopted Outcome-Based Contracting, which has become a popular and novel business model in the cleaning industry recently. Exceltec has adopted this model and, with the help of advanced technology, has realized significant increases in productivity while meeting the requirements of this new model. Smart QR Code System To track attendance and collect feedback from multiple sources Smart Solutions Employ innovative technologies to address environmental challenges, promote sustainability, and create a greener future New Capabilities New know-how resulting in the ability to provide new services and generate new revenue. E.g. Disinfection Services Autonomous Cleaning Robots Use of robotics to reduce reliance on manpower Smart Toilets & IoT Solutions Use of in-house technology to increase productivity in maintaining toilets. Move from routine to on-demand maintenance Environmental Sustainability Minimize energy consumption and carbon emissions. Use only environmentally friendly products and chemicals

Specialized Solutions Home / Services / Specialized Solutions Healthcare Facade Inspection & Maintenance Services Indoor Air Quality Healthcare Exceltec's Healthcare Specialized Solutions leverages new technologies and expertise to adapt to the ever-changing trends in the healthcare industry. As a trusted partner of healthcare institutions, we offer a comprehensive range of facilities management solutions tailored specifically to the needs of the healthcare sector. Professional Healthcare Services Long Term Planning Facilitation Feasibility Studies Energy Studies Construction & Construction Documents Administration Design & Built Fast Track Construction CFD Modelling Customized Solutions Integrated Facilities Management Healthcare Cleaning & Janitorial Services Learn More Healthcare Facade Inspection and Maintenance Services Drones, Artificial Intelligence, and Rope Access At Exceltec, we work closely with our facade inspection partners and collaborate with leading Drone Operators and experts in AI to provide inspection services including: Periodic Facade Inspection (PFI) Regime AI Façade defect and water intrusion identification We also perform various façade maintenance services for buildings of various façade types and materials. Our team of IRATA-certified rope access experts provides the required expertise for a range of suitable access methods in carrying out external façade maintenance. Learn More Facade Inspection Indoor Air Quality Exceltec's mechanical ventilation duct cleaning specialist team utilizes proprietary Collom™ Duct Cleaning System, which enables us to access and clean even the most remote and complicated air ducts. Our technology allows us to clean ducts of all shapes and sizes, negotiate bends and corners with ease, and handle even vertical duct sections. Additionally, our system is capable of dispensing disinfectant, ensuring the highest levels of sanitation. Key Benefits: Healthier breathing air Electricity savings Improved equipment lifespan and efficiency Learn More Indoor Air Quality

Training Courses Home / Get Trained / Training Courses / Basic First Aid with CPR(HO) + AED < Back to All Training Courses Basic First Aid with CPR(HO) + AED Course Overview Our Basic First Aid with CPR (Hands-Only) and AED Course is designed to equip participants with essential life-saving skills. This comprehensive course covers the fundamentals of first aid, cardiopulmonary resuscitation (CPR) using the Hands-Only technique, and the proper use of an automated external defibrillator (AED). Whether you are a healthcare professional, a workplace safety advocate, or an individual interested in learning how to respond effectively in emergency situations, this course provides valuable knowledge and practical skills. Who Should Attend • Employees in workplaces • Homeowners and residents • Teachers and school staff • Facility managers and maintenance personnel • Building and property owners • Volunteers and community members • Small business owners • Anyone interested in acquiring life-saving skill Course Outline • Role and Responsibilities of a First Aider • Bleeding and Wound Care Management • Fractures and Dislocations Management • Skin and Burn Injury Management • CPR (HO) and AED Course Duration 8 Hours (inclusive 2 Hours Practical) Training Days Weekdays or Weekends Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 or at client preferred location Trainer: Trainee Ratio 1:4:16 Attendance Requirement Participants to meet at least 75% attendance to receive certificate Mode of Training Classroom and Practical Assessment Theory and Practical Assessment, Role Play Completion Requirements Participants to meet at least 75% attendance to receive certificate Entry Requirements Be able to listen, read, speak English and is medically fit Certification Certificate of Competency (CoC) Course Fee S$110 (excluding GST) Payment Information PayNow TSC Code XCTD-BFA-01 Additional Information This course is recognized by Singapore Resuscitation and First Aid Council (SRFAC) Training Grant No Training Grant Register

Training Courses Home / Get Trained / Training Courses / Manage FM for Ops Excellence < Back to All Training Courses Manage Facilities Maintenance for Operational Excellence Course Overview This programme is designed to provide participants with the necessary skills and knowledge to manage various facility systems across all types of buildings and premises, utilizing the latest technologies for efficient operations. The course covers the fundamentals of facility operations, including the identification and functionality of systems such as HVAC, electrical, plumbing, and safety systems, alongside the use of digital tools for essential maintenance practices and performance verification techniques. Upon completion, participants will be equipped to support efficient facility operations, ensuring systems are effectively maintained and compliant with industry standards. Throughout the course, participants will learn to identify the functions of facility systems and understand their impact on building efficiency and safety. They will learn on how to prepare these systems for routine maintenance by following preventive measures and safe operational procedures, integrating technology such as digital maintenance platforms, sensors, and data analytics. Additionally, they will acquire the ability to supervise maintenance tasks, conduct inspections, troubleshoot common issues using advanced tools, and verify system performance through technology-driven monitoring to meet operational standards. By mastering these skills, participants will be prepared to recommend improvements that enhance facility performance, sustainability, and technological integration. This programme will be delivered through a blended learning approach, combining both in-person sessions and live online classes via Teams (synchronous learning). Who Should Attend • Aspiring Facilities Management professionals. • Technicians, executives, engineers, and other personnel responsible for facility maintenance. • Individuals looking to enhance their skills in facility systems maintenance and performance verification. Course Outline • Evaluating Facility Systems for Compliance and Safety • Applying Technological Solutions to Facility Systems • Interpreting Facility Contracts and Service Level Agreements (SLAs) • Planning Preventive Maintenance for Facility Systems • Analysing Facility Systems for Maintenance Needs • Troubleshooting Issues in Facility Systems Maintenance • Verifying Facility Systems Performance Post-Maintenance • Enhancing Operational Efficiency Through Digital Solutions • Recommending Technological Innovations for Sustainable Facilities Course Duration 24 Hours (inclusive of 60 mins Assessment) Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Or Online Trainer: Trainee Ratio 1:20 Attendance Requirement Participants to meet at least 75% attendance to be competent. Mode of Training Classroom, Zoom (Synchronous), Self-Paced Learning (Asynchronous) Assessment Written Questions and Activity Sheets Assessment Requirement Able to answer 10 oral questions and able to perform role play with steps Completion Requirements Participants need to meet the assessment and attendance requirement to be deemed competent Entry Requirements • GCE ‘N’ Level or • Employability Skills System (ESS) Workplace Literacy Level 5 In addition, candidates are required to have at least one year of any industry working experience. Certification Statement of Achievement (CoA) Course Fee S$750 excluding GST Payment Information PayNow to EXCELTEC PROPERTY MANAGEMENT PTE LTD: UEN 199708207E TSC Code TBA Training Grant TBA Funding Validity Period TBA Register

XC Home User Account Deletion Below describes how user can request to have their user account deleted from the system and how account deletion is being managed. User deletion request in two steps: Step 1 - From XC Home App, go to the bottom menu, select ‘More ’ and select ‘Delete Account ’ Step 2 – Select ‘Confirm ’ to initiate request to have account deleted. Step 1 Step 2 The deletion request will be received by HQ Administrator, who will proceed to terminate the user account. For control purposes, site staff are not given access to delete users. Data deletion will include the removal of user personal information such as name, contact number and email address. User submissions from the past, such as facility booking requests, estate application forms and feedback forms, will also be removed. We ensure that all data relating to the user will be deleted from the system. Upon deletion, user data is retained in the system for additional 45 days before being completely purged from the system. There are no reports in our system that allow anyone, including the HQ Administrator, to extract or download user(s) details.