Privacy Policy Home / Privacy Policy 1. What information do we collect? 1.1. We collect information from you when you register on our site, place an order or subscribe to our newsletter. 1.2. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. 2. What do we use your information for? 2.1. Any of the information we collect from you may be used in one of the following ways: 2.1.1. To personalize your experience (your information helps us to better respond to your individual needs) 2.1.2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) 2.1.3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) 2.1.4. To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested). 2.1.5. To send periodic emails (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order). 3. How do we protect your information? 3.1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 3.2. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. 3.3. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. 4. Do we use cookies? 4.1. Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the sites or service providers systems to recognize your browser and capture and remember certain information. 4.2. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. 4.3. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. 5. Do we disclose any information to outside parties? 5.1. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 6. Third-party links 6.1. Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 7. Personal Data Protection Act (Singapore) 7.1. By using this site, you agree to allow us to collect or use your information in an appropriate manner in accordance with the Personal Data Protection Act of Singapore. 7.2. Please refer to our PDPA for Customers and for Job Applicants . 8. Online Privacy Policy Only 8.1. This online privacy policy applies only to information collected through our website and not to information collected offline. 9. Terms and Conditions 9.1. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. 10. Your Consent 10.1. By using our site, you consent to our website’s Privacy Policy. 11. Changes to our Privacy Policy 11.1. If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below. 12. Contacting Us 12.1. If there are any questions regarding this Privacy Policy, you may contact us using the contact form .

XC Home Privacy Policy 1. Introduction XC Home, your 24/7 Digital MA, is available on your mobile phone. With XC Home you will be able to know what are the facilities available in your estate, their house rule, and book facility with the option of paying in-app. Received e-notices, meeting minutes, and many more. Users will be able to download/upload the application form via the app. XC HOME is also equipped with a "digital concierge" that has listings of essential services that may come in handy. New to the estate, Owner/tenant? Welcome to XC Home, your 24/7, 365 Digital MA, and Concierge service. Site information, directory, operation hours, house rules, by law, applications form for season parking, access cards, renovation, moving in/out and essential services contacts are all at your fingertips. XC Home is a close community and only allows Uses of the site to gain access. We endeavour to provide a safe and best user experience for users within the estate while using the app. The XC Home mobile application (“App”) is owned and operated by Exceltec Property Management Pte. Ltd. (collectively “XC Home”, “Exceltec”, “we”, “us”, “our”). This Policy applies to you if you access or use this App, or download, install or use the App. This Terms of Service explains how we handle the information collected and received in the course of your usage of the app. 2. What is Personal Data i) “Personal Data” refers to any data, whether true or not, about an individual who can be identified from that data ii) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time. The Personal Data Protection Act (PDPA) governs the way in the collection, use, and disclosure of personal data by organisations for legitimate business purposes. The existence of PDPA is to protect and safeguard personal data from misuse and to maintain individuals’ trust in organisations that manage their data. By signing on, and logging in as a user for XC home, you consent to authorise the collection, storage, and use, of data by us and our partners, solely for performing transactions within the app. and/or any other entities which, may be involved in the provision of contents, services, and applications or are in any way whatsoever be involved in the Application. Logging on to the Application, any data or information that You provide to us as part of the XC Home account sign-up journey, users agree to give consent for XC Home to collect and use their data as per this Terms of Service and privacy policy. The XC Home platform practices the opt-in methodology when it comes to user registration and personal data collection. All personal data is submitted by users during the sign-up process. In compliance with PDPA XC Home will not sell or share your personal information with 3rd party without your consent. 3. Information and Personal data we collect for login As part of the XC Home account registration process, the new user submits the following; 1. First Name 2. Last Name 3. Mobile Number 4. Email 5. Block Number 6. Unit Number 4. Access to personal data Exceltec employees who are assigned to manage the estate concerned are authorized employees who need and have access to data relating to the estate in the course of his/her duties and responsibility. It is an explicit declaration by every Exceltec employee in the Letter of Appointment, that the employee agrees to observe and undertake confidentiality of all information and data that comes into his/her possession in the course of his/her official duties. 5. Who We Share Your Information With? i) We may share the information with our partners to complete the following transactions such as facilities booking, submitting applications, and other feedback or support services. ii) We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Services or the rights, property, or personal safety of any person, in accordance with PDPA. 6. Protecting Your Information Protecting your information is paramount to us. We have security, and access control measures in place to protect against the loss, misuse, and alteration of the information under our control. We adopt the industry best practice and standards to protect the information transmitted/stored over the Internet. Sensitive information is encrypted using secure socket layer technology (SSL). User password with minimum 8 digit Upper/Lower case, alphanumeric, special character, to log into the App. Based on our best knowledge and intent, no method of data transmission over the Internet, or method of electronic storage, is 100% secure. We adopt the industry best practice to protect your information, but we will not be able to guarantee its absolute security. You undertake to safeguard your login credentials, username, password, and order details and not make them available to unauthorised third parties. We cannot assume any liability for misuse of your login username and password. We will keep your information for as long as your account is active. If you so choose that you no longer want XC Home to use your information to provide you with information and services, you can opt to close your account. We seek your understanding to do your part to protect against unauthorised access to your Account and information by choosing your password carefully and keeping your password and Account secure by signing out of the app after using our Services 7. Changes to this Terms of Service We reserve the right to make any changes to this Privacy Policy at any moment. A notice will be posted up on XC Home’s notice board if there is any substantial change. You are required to review the new terms of services. Continuing to use XC Home constitutes your acceptance of the updated Terms of Service. 8. Third-Party Sites and Resources XC Home may provide links to external and third-party resources, products, services, advertisements, or websites from time to time. We have no control and we held no responsibility for those linked sites. You are best advised to review the terms and conditions of these external sites before disclosing any of your personal information. We reserve the right to edit, add, or delete any agents/vendors without prior notice. Any engagement for services with external or Third-Party agents/vendors is purely between the user and the agent/vendor is at Your sole discretion and risk. We shall not be held liable for any claim from the user arising out of or in connection with Your access to and use of the Third-Party Services. 9. Governing Law This Terms of Service shall be governed by and construed following the laws of the Republic of Singapore. Any disputes arising from this Terms of Service shall be referred to the courts of the Republic of Singapore and the said courts shall have exclusive jurisdiction over such disputes. Effective: 09 June 2022

Training Courses Home / Get Trained / Training Courses / CPR (HO) + AED Provider Course < Back to All Training Courses CPR (HO) + AED Provider Course Course Overview The CPR Hands-Only + AED course is designed to equip participants with the essential knowledge and skills needed to provide immediate and effective assistance in case of a sudden cardiac arrest (SCA) emergency. This course focuses on teaching the hands-only CPR technique, which is a simplified and effective way to provide chest compressions to an adult in need. Additionally, participants will learn how to use an Automated External Defibrillator (AED), a crucial device that can increase the chances of survival during cardiac emergencies. Who Should Attend This course is suitable for a wide range of individuals who want to be prepared to respond effectively to cardiac emergencies. The course is particularly relevant for: • Employee from any organisations • Educational Institutions • Community Groups • Parents and Caregivers • Fitness and Sports Instructors • Health and Wellness Professionals • General Public Course Outline • Cardiac Arrest and You • Cardio Pulmonary Resuscitation (CPR Hands Only) • Automated External Defibrillation (AED) • SCDF MyResponder Mobile App Course Duration 4 Hours (0.5 Hour Assessment) Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Trainer: Trainee Ratio 1:16 Methodology Theory and Practical Assessment Theory & Practical Assessment, Role Play Entry Requirements Be able to listen, read, speak English and be medically fit Certification Certificate of Competency (CoC) Course Fee S$70 (excluding GST) Course Code EPM-CPR-0001 Training Grant No Training Grant Refund Policy https://edcoretms.com/Exceltec/uploads/Refund%20Policy.pdf Register

Green Sustainability Home / Services / Green Sustainability Energy Management Green Mark Certification Indoor Air Quality Environmental Impact Assessment At Exceltec, we recognise the responsibility and the impact we have on shaping the future of our society and the environment. We are committed to running our business in a responsible and sustainable way, taking into account the long-term real impact of environmental, social and governance (ESG) issues on our company, our people, our supply chain, the environment and our clients. We aim to achieve these goals while also delivering positive financial and societal outcomes. Energy Green Mark Indoor Environmental Our Services Energy Management Our advanced IOT solutions can track and optimise energy consumption to reduce usage and achieve energy cost savings, helping to safeguard the environment. Green Mark Certification We offer a complete suite of solutions for Green Mark certification and recertification, such as energy audits, facilities enhancements and final submission for certification. Indoor Air Quality We offer professional air conditioning and kitchen exhaust duct cleaning and disinfection services using state-of-the-art technology to effectively eliminate harmful bacteria, allergens, and mould. Environmental Impact Assessment Our EIA identifies and evaluates the potential environmental impacts of any proposed development. We assess the physical, chemical, biological and environmental impacts before, during and after construction of the proposed development.

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Training Courses Home / Get Trained / Training Courses / Promote WSH Culture Development at Workplace Course < Back to All Training Courses Promote WSH Culture Development at Workplace Course Course Overview The Promote WSH Culture Development Course offers a strategic approach to creating a robust safety and health culture within organizations. It covers essential theoretical concepts and provides actionable insights to empower participants to become catalysts for change. Who Should Attend The Promote WSH Culture Course is beneficial for a wide range of individuals within an organization. This includes: • Safety Committee Members • Supervisors and Managers • Human Resources Personnel • WSH Coordinators/ Supervisors • Employees Interested in Safety • Organizational Leaders • Union Representatives Course Outline • Understanding WSH Culture • Leadership’s Role in WSH Culture • Communication and Engagement • Behavioural Change for Safety • Risk Management and Hazard Control • Empowering Stakeholders • Training and Skill Enhancement • Measurement and Continuous Improvement • WSH Culture Sustainability Course Duration 8 Hours (1 day) Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Trainer : Trainee Ratio 1:16 Methodology Theory/ Practical and Role Play Assessment Q&A Entry Requirements Minimum WPLN level 4 and above Certification Certificate of Attendance (CoA) Course Fee S$198 excluding GST Course Code EPM-WSH-0002 Refund Policy https://edcoretms.com/Exceltec/uploads/Refund%20Policy.pdf Register

Training Courses Home / Get Trained / Training Courses / Fire Safety Awareness Course < Back to All Training Courses Fire Safety Awareness Course Course Overview The Fire Safety Awareness Course is a comprehensive program designed to provide participants with essential knowledge and skills to effectively recognize, prevent, and respond to fire hazards in various settings. This course aims to raise awareness about fire safety principles, equip participants with practical strategies for fire prevention, and ensure they are prepared to respond appropriately in the event of a fire emergency. Who Should Attend The Fire Safety Awareness Course is ideally suited for: 1. Employees 2. Employers and Managers 3. Building Owners and Facility Managers 4. WSH Personnel 5. Homeowners and Residents 6. Community Groups and Organisations 7. Volunteers and Emergency Responders Course Outline • Introduction to Fire Safety • Fire Science and Behaviour • Common Fire Hazards • Fire Prevention • Emergency Response Procedures • Case Studies Course Duration 4 Hours Training Days Weekdays or Weekends Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Or At client's preferred location Trainer: Trainee Ratio 1:20 Attendance Requirement Participants to meet at least 75% attendance to receive certificate Mode of Training Classroom Assessment No assessment Assessment Requirement No requirement Completion Requirements Participants to meet at least 75% attendance to receive certificate Entry Requirements Be able to listen, read, speak and write English Certification Certificate of Attendance (CoA) Course Fee S$91 (excluding GST) Payment Information PayNow TSC Code XCTD-FSA-01 Refund Policy https://edcoretms.com/Exceltec/uploads/Refund%20Policy.pdf Register

Training Courses Home / Get Trained / Training Courses Training Courses Fire Extinguisher Awareness Designed to equip participants with essential knowledge and skills to safely and effectively respond to incipient fires using fire extinguishers. Read More Comply with Workplace Safety and Health Policies and Procedures Designed to provide participants with a comprehensive understanding of workplace safety and health regulations, policies, and procedures. Read More CPR (HO) + AED Provider Course Designed to equip participants with the essential knowledge and skills needed to provide immediate and effective assistance in case of a sudden cardiac arrest (SCA) emergency. Read More WSH Committee Training Course Designed to empower individuals with the knowledge and skills necessary to effectively contribute to a safe and healthy work environment. Read More Promote WSH Culture Development at Workplace Course Offers a strategic approach to creating a robust safety and health culture within organizations. It covers essential theoretical concepts and provides actionable insights to empower participants to become catalysts for change. Read More Fire Extinguisher Awareness Designed to equip participants with essential knowledge and skills to safely and effectively respond to incipient fires using fire extinguishers. Click Here Comply with WSH Policies and Procedures Designed to provide participants with a comprehensive understanding of workplace safety and health regulations, policies, and procedures. Click Here Promote WSH Culture Development at Workplace Offers a strategic approach to creating a robust safety and health culture within organizations. It covers essential theoretical concepts and provides actionable insights to empower participants to become catalysts for change. Click Here CERT First Aid with CPR (HO) + AED Course Specialised training program tailored for individuals designated as members of their organization's Emergency Response Team (ERT). Click Here Fire Safety Awareness Course Designed to provide participants with essential knowledge and skills to effectively recognize, prevent, and respond to fire hazards in various settings. Click Here Certificate in Basic Domestic Plumbing Designed to equip participants with foundational knowledge and hands-on skills essential for understanding and managing domestic plumbing systems effectively. Click Here Basic Traffic Controller Course Designed to provide participants with essential knowledge and skills required to effectively manage and control traffic flow in various settings. Click Here CPR (HO) + AED Provider Course Designed to equip participants with the essential knowledge and skills needed to provide immediate and effective assistance in case of a sudden cardiac arrest (SCA) emergency. Click Here WSH Committee Training Course Designed to empower individuals with the knowledge and skills necessary to effectively contribute to a safe and healthy work environment. Click Here Basic First Aid with CPR(HO) + AED Designed to equip participants with essential life-saving skills. This comprehensive course covers the fundamentals of first aid, CPR and AED. Click Here Fire Warden Course Designed to equip participants with the knowledge, skills, and confidence required to fulfill the critical role of a fire warden within the workplace. Click Here Confined Space Emergency and Rescue Designed to equip participants with the knowledge, skills, and techniques required to respond effectively to confined space emergencies and perform safe and efficient rescue operations. Click Here Basic Traffic Supervisor Course The Basic Traffic Supervisor Course is thoughtfully crafted to provide participants with vital knowledge and skills vital for overseeing traffic operations and upholding road safety standards. Click Here Manage Facilities Maintenance for Operational Excellence Designed to provide participants with the necessary skills and knowledge to manage various facility systems across all types of buildings and premises, utilizing the latest technologies for efficient operations. Click Here

Training Courses Home / Get Trained / Training Courses / Fire Extinguisher Awareness Course < Back to All Training Courses Fire Extinguisher Awareness Course Course Overview The "Fire Extinguisher Awareness" course is designed to equip participants with essential knowledge and skills to safely and effectively respond to incipient fires using fire extinguishers. This training program is suitable for individuals in various settings, including workplaces, residential areas, educational institutions, and public facilities. The course emphasizes the importance of quick and appropriate action during a fire emergency to prevent potential disasters and protect lives and property. Fire Extinguisher Awareness events are commonly organized in various settings to promote fire safety and equip individuals with essential knowledge and skills to respond effectively to small fires. Some of the typical occasions where these events take place include: • Company Fire Drill • CERT (Company Emergency Response Team) Training • EP Day (Emergency Preparedness Day) • Safety Day • Workplace Training Workshop • Fire Safety Exhibitions • Residential Building Awareness Programs • Public Awareness Campaigns • Community Events and Festivals Who Should Attend • Employees in workplaces • Homeowners and residents • Teachers and school staff • Facility managers and maintenance personnel • Building and property owners • Volunteers and community members • Small business owners • Anyone interested in fire safety Course Outline • Types of fire extinguishers: water, foam, CO2, dry chemical, wet chemical, etc. • Components and operation of fire extinguishers. • Limitations and storage requirements of fire extinguishers. • The PASS technique: Pull, Aim, Squeeze, Sweep. • Demonstrations of using fire extinguishers on various fire types. • Hands-on training (if feasible) to practice using fire extinguishers safely. • Addressing fire safety concerns in the workplace, home, schools, and public spaces. Course Duration 2 Hours (30 mins Theory and 1.5 Hours Practical) Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Or Client Site / On-Site Trainer: Trainee Ratio 1:40 Methodology Theory and Practical Assessment No Assessment Entry Requirements Participants are physically and mentally fit Certification There is no certification Course Fee S$420 per session Training Grant No Funding Refund Policy https://edcoretms.com/Exceltec/uploads/Refund%20Policy.pdf Register

Training Courses Home / Get Trained / Training Courses Training Courses Filter by Course Type Fire Extinguisher Awareness Designed to equip participants with essential knowledge and skills to safely and effectively respond to incipient fires using fire extinguishers. Read More Register Here Comply with WSH Policies and Procedures Designed to provide participants with a comprehensive understanding of workplace safety and health regulations, policies, and procedures. Read More Register Here Promote WSH Culture Development at Workplace Offers a strategic approach to creating a robust safety and health culture within organizations. It covers essential theoretical concepts and provides actionable insights to empower participants to become catalysts for change. Read More Register Here CERT First Aid with CPR (HO) + AED Course Specialised training program tailored for individuals designated as members of their organization's Emergency Response Team (ERT). Read More Register Here Fire Safety Awareness Course Designed to provide participants with essential knowledge and skills to effectively recognize, prevent, and respond to fire hazards in various settings. Read More Register Here Certificate in Basic Domestic Plumbing Designed to equip participants with foundational knowledge and hands-on skills essential for understanding and managing domestic plumbing systems effectively. Read More Register Here Basic Traffic Controller Course Designed to provide participants with essential knowledge and skills required to effectively manage and control traffic flow in various settings. Read More Register Here CPR (HO) + AED Provider Course Designed to equip participants with the essential knowledge and skills needed to provide immediate and effective assistance in case of a sudden cardiac arrest (SCA) emergency. Read More Register Here WSH Committee Training Course Designed to empower individuals with the knowledge and skills necessary to effectively contribute to a safe and healthy work environment. Read More Register Here Basic First Aid with CPR(HO) + AED Designed to equip participants with essential life-saving skills. This comprehensive course covers the fundamentals of first aid, CPR and AED. Read More Register Here Fire Warden Course Designed to equip participants with the knowledge, skills, and confidence required to fulfill the critical role of a fire warden within the workplace. Read More Register Here Confined Space Emergency and Rescue Designed to equip participants with the knowledge, skills, and techniques required to respond effectively to confined space emergencies and perform safe and efficient rescue operations. Read More Register Here Basic Traffic Supervisor Course The Basic Traffic Supervisor Course is thoughtfully crafted to provide participants with vital knowledge and skills vital for overseeing traffic operations and upholding road safety standards. Read More Register Here Manage Facilities Maintenance for Operational Excellence Designed to provide participants with the necessary skills and knowledge to manage various facility systems across all types of buildings and premises, utilizing the latest technologies for efficient operations. Read More Register Here

Contact Us Home / Contact Us Contact Information Send Us A Message Address: 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Contact No: (65) 6566 5055 Fax No: (65) 6567 5155 Email: sales@exceltec.com.sg Name Phone Email Subject Your message Send Thanks for submitting!

Training Courses Home / Get Trained / Training Courses / Basic Traffic Supervisor Course < Back to All Training Courses Basic Traffic Supervisor Course Course Overview The Basic Traffic Supervisor Course is thoughtfully crafted to provide participants with vital knowledge and skills for overseeing traffic operations and upholding road safety standards. This comprehensive program encompasses key areas crucial for effective traffic supervision, such as understanding traffic management principles, mastering traffic control devices, navigating regulatory requirements, and honing communication strategies essential for effective coordination on the roadways. Who Should Attend The Basic Traffic Supervisor Course is ideally suited for: 1. Traffic Supervisors 2. Transportation and Logistics Professionals 3. WSH personnel 4. Emergency Responders Course Outline • Traffic Management Principles • Traffic Control Devices • Regulatory Requirements • Effective Communication • Incident Management • Case Studies Course Duration 4 Hours (inclusive of 30 mins Assessment) Training Days Weekdays or Weekends Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Or At client preferred location Trainer: Trainee Ratio 1:16 Attendance Requirement Participants to meet at least 75% attendance to receive certificate Mode of Training Classroom and Practical Assessment Multiple Choice Questions Assessment Requirement To attain a minimum score of 80% accuracy on the multiple-choice questions. Completion Requirements Participants to meet at least 75% attendance to receive certificate Entry Requirements Be able to listen, read, speak and write English Certification Certificate of Competency (CoC) Course Fee S$220 (excluding GST) Payment Information PayNow TSC Code XCTD-BTSC-01 Refund Policy https://edcoretms.com/Exceltec/uploads/Refund%20Policy.pdf Register