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Green Sustainability Home / Services / Green Sustainability Energy Management Green Mark Certification Indoor Air Quality Environmental Impact Assessment At Exceltec, we recognise the responsibility and the impact we have on shaping the future of our society and the environment. We are committed to running our business in a responsible and sustainable way, taking into account the long-term real impact of environmental, social and governance (ESG) issues on our company, our people, our supply chain, the environment and our clients. We aim to achieve these goals while also delivering positive financial and societal outcomes. Energy Green Mark Indoor Environmental Our Services Energy Management Our advanced IOT solutions can track and optimise energy consumption to reduce usage and achieve energy cost savings, helping to safeguard the environment. Green Mark Certification We offer a complete suite of solutions for Green Mark certification and recertification, such as energy audits, facilities enhancements and final submission for certification. Indoor Air Quality We offer professional air conditioning and kitchen exhaust duct cleaning and disinfection services using state-of-the-art technology to effectively eliminate harmful bacteria, allergens, and mould. Environmental Impact Assessment Our EIA identifies and evaluates the potential environmental impacts of any proposed development. We assess the physical, chemical, biological and environmental impacts before, during and after construction of the proposed development.

XC Home Privacy Policy 1. Introduction XC Home, your 24/7 Digital MA, is available on your mobile phone. With XC Home you will be able to know what are the facilities available in your estate, their house rule, and book facility with the option of paying in-app. Received e-notices, meeting minutes, and many more. Users will be able to download/upload the application form via the app. XC HOME is also equipped with a "digital concierge" that has listings of essential services that may come in handy. New to the estate, Owner/tenant? Welcome to XC Home, your 24/7, 365 Digital MA, and Concierge service. Site information, directory, operation hours, house rules, by law, applications form for season parking, access cards, renovation, moving in/out and essential services contacts are all at your fingertips. XC Home is a close community and only allows Uses of the site to gain access. We endeavour to provide a safe and best user experience for users within the estate while using the app. The XC Home mobile application (“App”) is owned and operated by Exceltec Property Management Pte. Ltd. (collectively “XC Home”, “Exceltec”, “we”, “us”, “our”). This Policy applies to you if you access or use this App, or download, install or use the App. This Terms of Service explains how we handle the information collected and received in the course of your usage of the app. 2. What is Personal Data i) “Personal Data” refers to any data, whether true or not, about an individual who can be identified from that data ii) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time. The Personal Data Protection Act (PDPA) governs the way in the collection, use, and disclosure of personal data by organisations for legitimate business purposes. The existence of PDPA is to protect and safeguard personal data from misuse and to maintain individuals’ trust in organisations that manage their data. By signing on, and logging in as a user for XC home, you consent to authorise the collection, storage, and use, of data by us and our partners, solely for performing transactions within the app. and/or any other entities which, may be involved in the provision of contents, services, and applications or are in any way whatsoever be involved in the Application. Logging on to the Application, any data or information that You provide to us as part of the XC Home account sign-up journey, users agree to give consent for XC Home to collect and use their data as per this Terms of Service and privacy policy. The XC Home platform practices the opt-in methodology when it comes to user registration and personal data collection. All personal data is submitted by users during the sign-up process. In compliance with PDPA XC Home will not sell or share your personal information with 3rd party without your consent. 3. Information and Personal data we collect for login As part of the XC Home account registration process, the new user submits the following; 1. First Name 2. Last Name 3. Mobile Number 4. Email 5. Block Number 6. Unit Number 4. Access to personal data Exceltec employees who are assigned to manage the estate concerned are authorized employees who need and have access to data relating to the estate in the course of his/her duties and responsibility. It is an explicit declaration by every Exceltec employee in the Letter of Appointment, that the employee agrees to observe and undertake confidentiality of all information and data that comes into his/her possession in the course of his/her official duties. 5. Who We Share Your Information With? i) We may share the information with our partners to complete the following transactions such as facilities booking, submitting applications, and other feedback or support services. ii) We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Services or the rights, property, or personal safety of any person, in accordance with PDPA. 6. Protecting Your Information Protecting your information is paramount to us. We have security, and access control measures in place to protect against the loss, misuse, and alteration of the information under our control. We adopt the industry best practice and standards to protect the information transmitted/stored over the Internet. Sensitive information is encrypted using secure socket layer technology (SSL). User password with minimum 8 digit Upper/Lower case, alphanumeric, special character, to log into the App. Based on our best knowledge and intent, no method of data transmission over the Internet, or method of electronic storage, is 100% secure. We adopt the industry best practice to protect your information, but we will not be able to guarantee its absolute security. You undertake to safeguard your login credentials, username, password, and order details and not make them available to unauthorised third parties. We cannot assume any liability for misuse of your login username and password. We will keep your information for as long as your account is active. If you so choose that you no longer want XC Home to use your information to provide you with information and services, you can opt to close your account. We seek your understanding to do your part to protect against unauthorised access to your Account and information by choosing your password carefully and keeping your password and Account secure by signing out of the app after using our Services 7. Changes to this Terms of Service We reserve the right to make any changes to this Privacy Policy at any moment. A notice will be posted up on XC Home’s notice board if there is any substantial change. You are required to review the new terms of services. Continuing to use XC Home constitutes your acceptance of the updated Terms of Service. 8. Third-Party Sites and Resources XC Home may provide links to external and third-party resources, products, services, advertisements, or websites from time to time. We have no control and we held no responsibility for those linked sites. You are best advised to review the terms and conditions of these external sites before disclosing any of your personal information. We reserve the right to edit, add, or delete any agents/vendors without prior notice. Any engagement for services with external or Third-Party agents/vendors is purely between the user and the agent/vendor is at Your sole discretion and risk. We shall not be held liable for any claim from the user arising out of or in connection with Your access to and use of the Third-Party Services. 9. Governing Law This Terms of Service shall be governed by and construed following the laws of the Republic of Singapore. Any disputes arising from this Terms of Service shall be referred to the courts of the Republic of Singapore and the said courts shall have exclusive jurisdiction over such disputes. Effective: 09 June 2022

XC Home User Account Deletion Below describes how user can request to have their user account deleted from the system and how account deletion is being managed. User deletion request in two steps: Step 1 - From XC Home App, go to the bottom menu, select ‘More ’ and select ‘Delete Account ’ Step 2 – Select ‘Confirm ’ to initiate request to have account deleted. Step 1 Step 2 The deletion request will be received by HQ Administrator, who will proceed to terminate the user account. For control purposes, site staff are not given access to delete users. Data deletion will include the removal of user personal information such as name, contact number and email address. User submissions from the past, such as facility booking requests, estate application forms and feedback forms, will also be removed. We ensure that all data relating to the user will be deleted from the system. Upon deletion, user data is retained in the system for additional 45 days before being completely purged from the system. There are no reports in our system that allow anyone, including the HQ Administrator, to extract or download user(s) details.

Our People Home / Our People Our Executive Team The strength of Exceltec stems from its people. Our executive leadership team brings a wealth of experience from diverse fields. Our Leadership Koh Hock Seng, BBM Managing D irector Exceltec Group of Companies As the Managing Director and Founder of Exceltec Group of Companies, Mr Koh is a true visionary who has played a significant role in driving the organisation's overall business strategy and direction. Thanks to his exceptional leadership and guidance, Exceltec has enjoyed tremendous success and growth and has emerged as a major player in the highly competitive Property and Facilities Management Industry. Mr Koh's commitment to excellence and his unwavering dedication to providing top-notch services to clients has been instrumental in Exceltec's success, and he continues to be a driving force behind the company's ongoing growth and success.

M&E Technician (Building / Facilities) Responsibilities Perform preventive maintenance and routine servicing on M&E building facilities(Aircon, AHU, FCU, Cooling tower, electrical, wiring, plumbing etc) Supervise contractors to ensure scheduled works are carried out according to the maintenance program and that contract services are delivered according to specifications and contractual terms and conditions. Monitor and carry out daily routine checks on operations of building facilities (e.g.M&E, building services) in accordance with Employer requirements, including reading and recording of utilities meters. Attend to all service requests such as changing faulty lightings, ceiling boards, painting and other repair works on premises Assist other duties assigned by Manager or Property Executive from time to time Responsibilities NITEC in Mechanical/ Electrical/ Electronic/ Aircon Engineering 3 years of Facilities / Property Management and Maintenance experience Valid Class 3 Driving Licenses Only Singaporeans may apply. Job Posted 16 February 2021 Application Status Open 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 ... 100 Abdul Jalil Deputy Director Know More

Specialized Solutions Home / Services / Specialized Solutions Healthcare Facade Inspection & Maintenance Services Indoor Air Quality Healthcare Exceltec's Healthcare Specialized Solutions leverages new technologies and expertise to adapt to the ever-changing trends in the healthcare industry. As a trusted partner of healthcare institutions, we offer a comprehensive range of facilities management solutions tailored specifically to the needs of the healthcare sector. Professional Healthcare Services Long Term Planning Facilitation Feasibility Studies Energy Studies Construction & Construction Documents Administration Design & Built Fast Track Construction CFD Modelling Customized Solutions Integrated Facilities Management Healthcare Cleaning & Janitorial Services Learn More Healthcare Facade Inspection and Maintenance Services Drones, Artificial Intelligence, and Rope Access At Exceltec, we work closely with our facade inspection partners and collaborate with leading Drone Operators and experts in AI to provide inspection services including: Periodic Facade Inspection (PFI) Regime AI Façade defect and water intrusion identification We also perform various façade maintenance services for buildings of various façade types and materials. Our team of IRATA-certified rope access experts provides the required expertise for a range of suitable access methods in carrying out external façade maintenance. Learn More Facade Inspection Indoor Air Quality Exceltec's mechanical ventilation duct cleaning specialist team utilizes proprietary Collom™ Duct Cleaning System, which enables us to access and clean even the most remote and complicated air ducts. Our technology allows us to clean ducts of all shapes and sizes, negotiate bends and corners with ease, and handle even vertical duct sections. Additionally, our system is capable of dispensing disinfectant, ensuring the highest levels of sanitation. Key Benefits: Healthier breathing air Electricity savings Improved equipment lifespan and efficiency Learn More Indoor Air Quality

Our Credentials Home / Our Credentials We are registered with the Ministry of Finance (MOF) with the following grading: We are registered with the Building and Construction Authority (BCA) with the following grading: Accreditations bizSAFE STAR ISO 9001: 2015 ISO 14001: 2015 ISO 45001: 2018 ISO 22301: 2019 SIFMA CFMC GoldPLUS ASM Accredited Strata Fir m NEA Clean Mark Silver Progressive Wage Mark SGBC Corporate Member SGBC Green Facilities Managemen t Cyber Essential Mark ISO27001: 2022 SIFMA Sustainable Net Zero Organisation (SNZO) Certification Gold+ Tier SEC Green DNA Certification SEC Eco Office Certification Awards E50 2017 & 2020 SPBA 2017 EYA 2017 SME1000 2018 (since 2006) SIFMA Sustainability Award: 2023 & 2024 CSE Cybersecurity Excellence Award Winner 2024

CSR & Events Home / CSR & Events Corporate Social Responsibility Exceltec strongly believes in giving back to the society. Beyond regular monetary donations, we have provided our property and facilities management services to charitable organizations at cost. Exceltec will continue its Corporate Voluntarism activities to organize community projects and participation in community services to continue our legacy of contributing back to the community. "Being truly successful means bringing positive impact to the community, society and the world in general." Mr Koh Hock Seng, BBM Managing Director Events Throughout each year, Exceltec management has taken the opportunities to communicate the key goals and objectives of the year and reiterate our vision and mission to all staff. Due to the constraints set by the pandemic, Exceltec was not able to organise mass events these few years. Nonetheless, we continued to organise smaller-scale get-together sessions for our staff, mini-celebrations as well as other activities. These events also serve as an opportunity for us to express our gratitude towards our staff. Curtain Raiser Football Game with the Ministry of Education E2i-SIFMA Career Fair Get-Together Lunch Session with Site Teams Exceltec Appreciation Day 2021 Inter-Departmental Challenge 2021 Community Assistance to COMNET@Sing Ming Garden Community Service to Senior Citizens In-house Training Exceltec Year End Party 2022 Go Hike Go Bond Go Clean 2022 Monthly Good Job Award to Staff Other Events and Activities

Property & Asset Management Home / Services / Property & Asset Management Exceltec’s Property and Asset Management Department is dedicated to delivering top-notch property management services to strata-titled properties. We leverage over 25 years of expertise to deploy resources optimally, working efficiently and effectively to ensure our clients receive an exceptional Managing Agent experience. Our extensive portfolio includes a diverse range of property types, such as Condominiums, Industrial Buildings, Commercial Complexes, and Shopping Centres. With Exceltec's Property and Asset Management Department, clients can rest assured that their properties are managed with the utmost care and professionalism. We provide a full suite of property related services under our specialisation in property management, asset management and project management. Our multi-disciplinary team of professionals are committed to providing our clients with a wide spectrum of building solutions, customised to client’s expectation. Our scope of services includes but not limited to the following: Conduct pre-conditional surveys/audits of common properties, facilities and systems for continual sustainability and enhancement of the facilities/system audited. Proactively procure cost-effective and value-added services for the Management Corporation to achieve optimal results including but not limited to redesigning work specifications for onsite services and retrofitting or modifying building systems to enhance productivity and functionality. To exercise and perform any powers, duties or functions delegated to the Managing Agent by the Management Corporation under the Act. Formulation and implementation of prudent financial operating procedures. Provision of facilities booking App, feedback QR Code, online payments to enhance the productivity and efficiency of the building management systems. Conduct energy audit to promote optimal energy consumption and conservation. As an accredited strata firm under the accreditation scheme regulated by the Building & Construction Authority (BCA) under the auspices of the Association of Strata Managers, we strive to promote best professional practices in the provision of our services to our clients.

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Environmental & Cleaning Services Home / Services / Environmental & Cleaning Services Exceltec's specialized teams enable us to provide a comprehensive range of environmental and cleaning services with the highest quality of service delivery. Our teams are equipped with modern equipment and innovative ideas to ensure that we meet our customers' service scope and requirements. Exceltec has recently adopted Outcome-Based Contracting, which has become a popular and novel business model in the cleaning industry recently. Exceltec has adopted this model and, with the help of advanced technology, has realized significant increases in productivity while meeting the requirements of this new model. Smart QR Code System To track attendance and collect feedback from multiple sources Smart Solutions Employ innovative technologies to address environmental challenges, promote sustainability, and create a greener future New Capabilities New know-how resulting in the ability to provide new services and generate new revenue. E.g. Disinfection Services Autonomous Cleaning Robots Use of robotics to reduce reliance on manpower Smart Toilets & IoT Solutions Use of in-house technology to increase productivity in maintaining toilets. Move from routine to on-demand maintenance Environmental Sustainability Minimize energy consumption and carbon emissions. Use only environmentally friendly products and chemicals