Our Credentials Home / Our Credentials We are registered with the Ministry of Finance (MOF) with the following grading: We are registered with the Building and Construction Authority (BCA) with the following grading: Accreditations bizSAFE STAR ISO 9001: 2015 ISO 14001: 2015 ISO 45001: 2018 ISO 22301: 2019 SIFMA CFMC GoldPLUS ASM Accredited Strata Fir m NEA Clean Mark Silver Progressive Wage Mark SGBC Corporate Member SGBC Green Facilities Managemen t Cyber Essential Mark ISO27001: 2022 SIFMA Sustainable Net Zero Organisation (SNZO) Certification Gold+ Tier SEC Green DNA Certification SEC Eco Office Certification Enabling Mark (Silver) 2026 - 2028 Awards E50 2017 & 2020 SPBA 2017 EYA 2017 SME1000 2018 (since 2006) SIFMA Sustainability Award: 2023 & 2024 & 2025 CSE Cybersecurity Excellence Award Winner 2024 Tripartite Alliance Award 2025 NTUC May Day Award 2026 Company of Good 2026 - 2028 | 3 Hearts FMES 2026 Education & Development Initiative Award (SME)

Exceltec Property Management Pte Ltd provides built environment solutions that prepare our clients for the future, leveraging our ideas, expertise, and dedication across borders and beyond service lines. Anchor 1 Your Integrated Property and Facilities Management Company We're totally committed to what we're doing. Latest Happenings Our Core Services Property & Asset Management Integrated Facilities Management Environmental & Cleaning Services Project Management & Consultancy Our Customer Sectors Residential Commercial Government-Owned Facilities Institutions Retail Facilities Industrial Corporate

Exceltec Training Videos EPM Training Video EXCELTEC X NGEE ANN POLY : Basic AI Training Session 2026 Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied

Exceltec Newsletter 2025 Videos Newsletter 2025 Video Highlights All Videos Play Video Play Video 01:05:58 EXCELTEC X NGEE ANN POLY : Basic AI Training Session 2026 Recording of the staff training session on AI awareness conducted 19 august 2026 This video is provided for staff training purposes Session Feedback Survey Form: https://forms.cloud.microsoft/r/NjQkvgzgV1 Play Video Play Video 00:22 SIFMA FMEs 2025 SIFMA FMEs 2025 Play Video Play Video 00:36 Exceltec Bowl & Bond 2025 Bowl and Bond Event Play Video Play Video 00:22 Sentosa Mass Plogging Sentosa Mass Plogging Play Video Play Video 00:19 WSH Annual Briefing WSH Annual Meeting Play Video Play Video 00:30 EPM Career Fairs 2025 Exceltec HR career fairs 2025

XC CMMS Privacy Policy The XC CMMS mobile application (“App”) is owned and managed by Exceltec Property Management Pte Ltd (collectively “XC CMMS”, “CMMS”, “Exceltec”, “we”, “us”, “our”). This Policy applies to you if you access and use this App, or download, install and use the App. This Terms of Service explains how we handle the information collected and received during your usage of the app. Information We Collect and Receive 1. What is Personal Data i) “Personal Data” refers to any data, whether true or not, about an individual who can be identified from that data ii) From that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time. The Personal Data Protection Act (PDPA) governs the way in the collection, use, and disclosure of personal data by organisations for legitimate business purposes. The existence of PDPA is to protect and safeguard personal data from misuse and to maintain individuals’ trust in organisations that manage their data. By signing on, and logging in as a user for XC CMMS, you consent to authorise the collection, storage, and use, of data by us and our partners, solely for performing transactions within the app. and/or any other entities which, may be involved in the provision of contents, services, and applications or are in any way whatsoever be involved in the Application. By logging on to the Application, any data or information that You provide to us as part of the XC CMMS account sign-up journey, users agree to give consent for XC CMMS to collect and use their data as per this Terms of Service and privacy policy. The XC CMMS platform practices the opt-in methodology when it comes to user registration and personal data collection. All personal data is submitted by users during the sign-up process. In compliance with PDPA, XC CMMS will not sell or share your personal information with 3rd party without your consent. 2. Information and Personal Data We Collect for Login XC CMMS may also collect and receive the following information: Personal data for account creation information. Users may provide information such as first name, last name, an email address, phone number, and photo to create an account. Services usage information. This is information about how you are accessing and using the Services, which may include administrative and support communications with us. Log data. When you use the CMMS, our servers automatically record information when you are using it. This log data may include your Internet Protocol address, your browser type and settings, the date and time of your use of the Services, information about your browser configuration and plug-ins, language preferences, and cookie data. Device information. We may collect information about the device you are using the Services on, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. 3. Access to personal data Exceltec employees who are assigned to manage the estate concerned are authorised employees who need and have access to data relating to the estate in the course of his/her duties and responsibility. It is an explicit declaration by every Exceltec employee in the Letter of Appointment, that the employee agrees to observe and undertake confidentiality of all information and data that comes into his/her possession in the course of his/her official duties. 4. Protecting Your Information Protecting your information is paramount to us. We have security, and access control measures in place to protect against the loss, misuse, and alteration of the information under our control. We adopt the industry best practice and standards to protect the information transmitted/stored over the Internet. Sensitive information is encrypted using secure socket layer technology (SSL). User password with minimum 8 digit Upper/Lower case, alphanumeric, special character, to log into the App. Based on our best knowledge and intent, no method of data transmission over the Internet, or method of electronic storage, is 100% secure. We adopt the industry best practice to protect your information, but we will not be able to guarantee its absolute security. You undertake to safeguard your login credentials, username, password, and order details and not make them available to unauthorised third parties. We cannot assume any liability for misuse of your login username and password. We will keep your information for as long as your account is active. If you so choose that you no longer want XC CMMS to use your information to provide you with information and services, you can opt to close your account. We seek your understanding to do your part to protect against unauthorised access to your Account and information by choosing your password carefully and keeping your password and Account secure by signing out of the app after using our Services. 5. Governing Law This Terms of Service shall be governed by and construed following the laws of the Republic of Singapore. Any disputes arising from this Terms of Service shall be referred to the courts of the Republic of Singapore and the said courts shall have exclusive jurisdiction over such disputes. How We Use Your Information We use your information to provide and improve the Services. 1. Customer Data CMMS may access and use Customer Data as reasonably necessary and in accordance with Customer’s instructions to (a) provide, maintain and improve the Services; (b) to prevent or address service, security, technical issues or at a Customer’s request in connection with customer support matters; (c) as required by and (d) as set forth in our agreement with the Customer or as expressly permitted in writing by the Customer. 2. Other information We use other kinds of information in providing the Services. Specifically: To understand and improve our Services. We carry out research and analyse trends to better understand how users are using the Services and improve them. Responding to your requests. If you contact us with a problem or question, we will use your information to respond accordingly. Sending emails and CMMS messages. We may send you Service and administrative emails and messages. We may also contact you to inform you about changes in our Services, our Service offerings, and important service-related notices, such as security and fraud notices. These emails and messages are considered part of the Services and you may not opt-out of them. In addition, we sometimes send SMS, notifications and emails about new product features or other news about CMMS. You can opt out of these at any time. Investigating and preventing bad stuff from happening. We work hard to keep the Services secure and to prevent abuse and fraud. This policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable user or Customer of the Services. 3. Who We Share Your Information With? (i) We may share the information with our partners and/or service providers to complete the following transactions such as fault reporting, maintenance-related services and other feedback or support services. (ii) We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Services or the rights, property, or personal safety of any person, in accordance with PDPA. Changes to this Terms of Service & Privacy Policy We reserve the right to make changes to this Privacy Policy at any moment. A notice will be posted if there is any substantial change. You are required to review the new terms of services. If you continue to use the XC CMMS after those changes are in effect, you agree to the revised terms and policy. Version 1.01 5 January 2023

XC Home User Account Deletion Below describes how user can request to have their user account deleted from the system and how account deletion is being managed. User deletion request in two steps: Step 1 - From XC Home App, go to the bottom menu, select ‘More ’ and select ‘Delete Account ’ Step 2 – Select ‘Confirm ’ to initiate request to have account deleted. Step 1 Step 2 The deletion request will be received by HQ Administrator, who will proceed to terminate the user account. For control purposes, site staff are not given access to delete users. Data deletion will include the removal of user personal information such as name, contact number and email address. User submissions from the past, such as facility booking requests, estate application forms and feedback forms, will also be removed. We ensure that all data relating to the user will be deleted from the system. Upon deletion, user data is retained in the system for additional 45 days before being completely purged from the system. There are no reports in our system that allow anyone, including the HQ Administrator, to extract or download user(s) details.

Training Courses Home / Get Trained / Training Courses / Manage FM for Ops Excellence < Back to All Training Courses Manage Facilities Maintenance for Operational Excellence Course Overview This programme is designed to provide participants with the necessary skills and knowledge to manage various facility systems across all types of buildings and premises, utilizing the latest technologies for efficient operations. The course covers the fundamentals of facility operations, including the identification and functionality of systems such as HVAC, electrical, plumbing, and safety systems, alongside the use of digital tools for essential maintenance practices and performance verification techniques. Upon completion, participants will be equipped to support efficient facility operations, ensuring systems are effectively maintained and compliant with industry standards. Throughout the course, participants will learn to identify the functions of facility systems and understand their impact on building efficiency and safety. They will learn how to prepare these systems for routine maintenance by following preventive measures and safe operational procedures, integrating technology such as digital maintenance platforms, sensors, and data analytics. Additionally, they will acquire the ability to supervise maintenance tasks, conduct inspections, troubleshoot common issues using advanced tools, and verify system performance through technology-driven monitoring to meet operational standards. By mastering these skills, participants will be prepared to recommend improvements that enhance facility performance, sustainability, and technological integration. This programme will be delivered through a blended learning approach, combining both in-person sessions and live online classes via Teams (synchronous learning). Who Should Attend • Aspiring Facilities Management professionals. • Technicians, executives, engineers, and other personnel responsible for facility maintenance. • Individuals looking to enhance their skills in facility systems maintenance and performance verification. Course Outline • Evaluating Facility Systems for Compliance and Safety • Applying Technological Solutions to Facility Systems • Interpreting Facility Contracts and Service Level Agreements (SLAs) • Planning Preventive Maintenance for Facility Systems • Analysing Facility Systems for Maintenance Needs • Troubleshooting Issues in Facility Systems Maintenance • Verifying Facility Systems Performance Post-Maintenance • Enhancing Operational Efficiency Through Digital Solutions • Recommending Technological Innovations for Sustainable Facilities Course Duration 24 Hours (inclusive of 60 mins Assessment) Course Venue 2 Jurong East Street 21 #05-05 IMM Building Singapore 609601 Or Online Trainer: Trainee Ratio 1:20 Attendance Requirement Participants to meet at least 75% attendance to be competent. Mode of Training Classroom, Team (Synchronous), Self-Paced Learning (Asynchronous) Assessment Written Questions and Activity Sheets Assessment Requirement Able to answer 10 oral questions and able to perform role play with steps Completion Requirements Participants need to meet the assessment and attendance requirement to be deemed competent Entry Requirements • GCE ‘N’ Level or • Employability Skills System (ESS) Workplace Literacy Level 5 In addition, candidates are required to have at least one year of any industry working experience. Certification Statement of Achievement (CoA) Course Fee S$750 excluding GST Payment Information PayNow to EXCELTEC PROPERTY MANAGEMENT PTE LTD: UEN 199708207E TSC Code TBA Training Grant TBA Funding Validity Period TBA Refund Policy https://edcoretms.com/Exceltec/uploads/Refund%20Policy.pdf Register

Who We Are Home / Who We Are We develop built environment solutions that prepare our clients for the future, leveraging our ideas, expertise, and dedication across borders and beyond service lines. Company Overview Professionals & Staffs Proven Track Record Countries of Operation Our Vision We envision a world where people and spaces reach their full potential in a profitable and sustainable manner. Our Mission Our mission is to create value by developing sustainable property and facilities management solutions. Our capabilities are powered by technology and driven by people, unlocking the potential of individuals, spaces, and the environment. Resilience We achieve business resilience through constant transformation, adapting our business model, and managing risks effectively. Sustainability Our approach to achieving long-term business sustainability involves identifying opportunities to introduce new capabilities, products, and services. Innovation We prioritize continuous innovation through research and development initiatives to stay ahead of the curve.

Support Services Home / Services / Support Services 24 HRS Mobile Team & Call Centre RMMT Fire Safety Management 24 HRS Mobile Team & Call Centre At Exceltec, we provide our clients with peace of mind through our in-house 24-hour mobile team and call centre. Our fleet of 15 vehicles covers over 170 projects throughout Singapore, providing emergency coverage for Mechanical, Electrical & Plumbing (MEP) issues to all of our clients. Our goal is to minimize any downtime. Our 24-hour mobile team is always available to provide the highest level of support services in case of a breakdown, ensuring that issues are resolved quickly and efficiently. Report Emergency via 24/7 Hotline Help-desk receives and routes nearest mobile team Mobile team dispatched to solve emergency 24 Hrs Remote Maintenance Mobile Team (RMMT) On-Demand Technical Team Remote Maintenance Fire Safety Management Exceltec offers professional Fire Safety Management (FSM) services as part of our comprehensive integrated facilities management solutions. Our team of qualified FSMs are registered with the Singapore Civil Defence Force (SCDF) and are members of the Fire Safety Manager Association of Singapore (FSMAS), ensuring adherence to SCDF Fire Safety Regulations and Practices. Fire Safety Management Fire Evacuation Plan (FEP) Provision of FSM Professionals Fire Safety System Maintenance Co-ordination with SCDF Company Emergency Response Team (CERT) Fire Drill and Table-Top Exercises Fire Safety Audits and Inspections Fire Safety

Property & Asset Management Home / Services / Property & Asset Management Exceltec’s Property and Asset Management Department is dedicated to delivering top-notch property management services to strata-titled properties. We leverage over 25 years of expertise to deploy resources optimally, working efficiently and effectively to ensure our clients receive an exceptional Managing Agent experience. Our extensive portfolio includes a diverse range of property types, such as Condominiums, Industrial Buildings, Commercial Complexes, and Shopping Centres. With Exceltec's Property and Asset Management Department, clients can rest assured that their properties are managed with the utmost care and professionalism. We provide a full suite of property related services under our specialisation in property management, asset management and project management. Our multi-disciplinary team of professionals are committed to providing our clients with a wide spectrum of building solutions, customised to client’s expectation. Our scope of services includes but not limited to the following: Conduct pre-conditional surveys/audits of common properties, facilities and systems for continual sustainability and enhancement of the facilities/system audited. Proactively procure cost-effective and value-added services for the Management Corporation to achieve optimal results including but not limited to redesigning work specifications for onsite services and retrofitting or modifying building systems to enhance productivity and functionality. To exercise and perform any powers, duties or functions delegated to the Managing Agent by the Management Corporation under the Act. Formulation and implementation of prudent financial operating procedures. Provision of facilities booking App, feedback QR Code, online payments to enhance the productivity and efficiency of the building management systems. Conduct energy audit to promote optimal energy consumption and conservation. As an accredited strata firm under the accreditation scheme regulated by the Building & Construction Authority (BCA) under the auspices of the Association of Strata Managers, we strive to promote best professional practices in the provision of our services to our clients.

Integrated Facilities Management Home / Services / Integrated Facilities Management As a forward-thinking FM company, we provide significant value to the spaces we manage. This is demonstrated by our certification as a Certified Facilities Management Company (CFMC) with GoldPlus accreditation from the Singapore International Facilities Management Association (SIFMA). Our team of certified and experienced professionals are committed to driving greater productivity and sustainability in the built environment, while delivering exceptional customer experiences to our clients. Exceltec has also transformed facility management by incorporating technology at its core. Our sensors, software, and cloud-based solutions enable us to remotely manage facilities on a large scale. Smart QR Code System To track attendance and collect feedback from multiple sources Smart FM Solutions Leverage advanced technology to optimize facility management, streamline operations, and enhance occupant experience Productivity Software Inventory and Procurement Systems that centralise these functions at HQ Integrated Term Contractor Business Model (ITC) New product package setup to provide one-stop specialist services to clients Computerised Maintenance Management System (CMMS) In-house developed software which digitalises multiple maintenance processes New Markets Healthcare and Dormitory Management Exceltec provides professional MEP Engineering support to our clients via our fully qualified in-house teams. Capable of building, installing, amending, altering or maintaining building MEP systems, we offer feasible and economically viable designs tailored to your objectives and budgets. Mechanical Engineering ACMV Maintenance Electrical Engineering Feasibility Studies Plumbing & Sanitary Cost Estimation

Our Training & Development Home / Our Training & Development Our Training & Development Framework Effective Employee Training Plan Our Key Areas of Talent Development Attract and Retain Talent Promising career progression and robust prospects Develop People Capabilities Understanding our employees’ goals, strengths, weaknesses and talents Create a Value-Based Culture Fostering a positive workplace for long-term success Motivate and Engage Employees Encourage effective communication and employee participation, coach for success, inspire creativity, and reward effort. Build an Employer Brand Nurture a culture aligned with the organization’s mission throughout the employment lifecycle Learning Management System (LMS) As the world progressed to demand a more innovative way of learning and with the COVID-19 pandemic requiring many of us to work from home and limit face-to-face interaction, Exceltec has adopted a Learning Management System (LMS) that allows our people to learn and re-learn wherever and whenever they want, using any device such as a mobile phone or laptop. Our LMS covers a variety of topics, including Workplace Safety, First Aid, Customer Service, Theory on ACMV Systems, and many more. Consistency Up to Date Flexible Unique Experience Effective